Reference

How ab111 app Handles Your Personal Information

Your privacy matters to us. This policy explains what data we collect when you use your account, make deposits via bKash, Nagad, or Rocket, and access our platform — and how we keep that information secure.

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ab111 app How ab111 app Handles Your Personal Information
DATA SECURITY PRACTICES

How We Protect and Manage Your Information

We take a layered approach to keeping your account data safe — from the moment you log in to the moment a withdrawal clears back to your Rocket or Nagad wallet. Here is what that looks like in practice.

Encrypted Connections

All data between your device and our platform travels over SSL. Whether you're on mobile in Dhaka or on desktop, your session is encrypted end to end.

Account Access Controls

We use OTP verification at login and for sensitive account changes. If we detect an unfamiliar device or location, we flag the session before it proceeds.

Data Retention Policy

We keep your account data while your account is active and for a defined period after closure. You can request deletion of non-essential data by contacting support.

Cookie Management

We use functional and analytics cookies. You can review and adjust your cookie preferences through the settings panel in your account or via your browser controls.

PRIVACY CONTACT

Reach Us About Your Privacy

If you want to request access to your data, ask us to correct something, or raise a concern about how your information is handled, our support team is here to help. Reach out through any of the channels below and we'll respond as quickly as we can.

Team online

Live Chat

Start a chat from your account dashboard. Available directly in the platform — no need to leave the page or switch apps.

Email Support

Send your privacy request or data query to our support address. Include your registered account details so we can locate your record quickly.

Help Centre

Our help section covers common privacy questions — how to update your details, manage cookies, or close your account and request data deletion.

Common Questions About Your Privacy on ab111 app

Here are the questions we hear most often about how your data is handled. If yours isn't covered here, reach out through live chat or email.

We collect registration details, payment wallet identifiers like your bKash or Nagad number, device data, and support correspondence. We only collect what we need to run your account and process transactions.

Yes. Contact our support team with your account details and request a data access report. We'll compile what we hold and send it to your registered contact within a reasonable timeframe.

Send a deletion request through live chat or email support. We'll remove non-essential data promptly. Some records may be retained for a period as required by applicable regulations in your region.

We share only what payment processors like bKash, Nagad, and Rocket need to complete your transactions. We do not sell your personal data or share it for marketing purposes with outside parties.

We use cookies to keep your session active, remember your preferences, and understand how the platform is used. You can manage or withdraw cookie consent through your account settings or browser at any time.

Reach our support team via live chat in your account dashboard or by email. Describe your concern clearly and include your account reference so we can investigate and respond without delay.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.